Q. What is adExcellence?
A: Microsoft adExcellence is a program that will give you the training and expertise
to get the most out of your adCenter campaigns. You’ll have access to training
materials, and when you become an adExcellence Member you will gain special privileges
to build your expertise and business with Microsoft adCenter.
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Q: How do I participate?
A: To get started, visit the Microsoft adExcellence
Classroom to view the free training materials. If you are interested in
becoming an accredited Microsoft adExcellence Member, you will need to sign up for the adExcellence exam and achieve a passing
score of at least 80%.
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Q: I forgot my password. How do I retrieve my password?
A: To retrieve your password via e-mail, visit our Forgot Password page.
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Q: Why do you need my Microsoft adCenter username?
A: During the sign-up process for the Microsoft adExcellence exam, we need your
Microsoft adCenter username to validate that you are a current Microsoft adCenter
customer. Only current Microsoft adCenter customers can qualify to become an accredited
Microsoft adExcellence Member. However, anyone can view the adExcellence Classroom training materials.
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Q: Why did I receive an error when signing up for the adExcellence
exam?
A: During the sign-up process, there are a few reasons why you might have received
an error. First, confirm that you have entered your information correctly in all
of the required fields. If you have received an error message regarding your Microsoft
adCenter username, you might be trying to sign up with an adCenter username that
has already registered for Microsoft adExcellence. Only one Microsoft adCenter username
may be used per adExcellence registration. To add an additional username to your
Microsoft adCenter account, please contact our support team at:
• Telephone number: (800) 518-5689
• E-mail support: Support Form
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Q: Are there any costs associated with the program?
A: There is no fee or registration requirement to access the training materials
in the Microsoft adExcellence Classroom.
There is, however, a cost of $50 USD to take the adExcellence exam. This fee is
required each time you take the adExcellence exam.
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Q: What are the requirements for being an adExcellence Member?
A: In order to achieve adExcellence Member status, you must be an active adCenter
customer and have passed the Microsoft adExcellence accreditation exam.
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Q: Is adExcellence available outside the United States?
A: The adExcellence program is available in all current markets served by Microsoft adCenter.
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Q: What are the benefits of adExcellence?
A: Microsoft adExcellence will give you the training and resources you need to become
an expert and get the most out of adCenter. Upon earning Microsoft adExcellence
Member status, you will receive an official Member logo and will be listed in our
Membership Directory. The adExcellence logo makes it easy for others to recognize
you as an adCenter expert. As the program evolves, we plan on providing our Members
with added resources and incentives.
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Q: What is the adExcellence Classroom?
A: The adExcellence
Classroom is where
you’ll find all the training and resources needed to successfully pass the
adExcellence exam.
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Q: Is the training mandatory?
A: Though we recommend viewing all the training materials, it is not mandatory.
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Q: How do I know if I’ve passed the exam?
A: You will find out the results of your exam immediately after completing all test
questions. You will receive an e-mail that contains your test score, as well as
other additional help information.
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Q: How long is the exam?
A: The exam contains 100 questions and you are given one hour to complete the exam.
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Q: Once I’m an adExcellence member, will I ever have to retake
the exam?
A: Your adExcellence membership is good for one year. Prior to expiration, you will
receive notification to retake the exam.
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Q: What happens if I don’t pass the exam?
A: If you do not pass the exam, you may retake the exam at any time. There is a
$50 USD fee each time you take the adExcellence exam.
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Q: Can I use the logo anywhere?
A: While we encourage use of the adExcellence logo, there are specific guidelines
for where and how it can be used. For more information, please see our
Logo Usage Guidelines.
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Q: Can anyone use my logo?
A: The logo is non-transferable and may only be used by the person to whom it was
given.
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Q: Are there different levels of membership?
A: Currently we only offer the Microsoft adExcellence Member status. We plan on
launching other levels in the near future. Information can be found on the
adExcellence site and the
adCenter blog.
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Q: How can I tell if a person or company is an authentic adExcellence
Member?
A: You can view a list of official adExcellence Members in our Membership Directory.
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